An order management system (OMS) is an integrated automated system that enables retailers to handle customer orders from order receipt through product completion.
It coordinates shipping details across various sales marketplaces to deliver seamless visibility into inventory management throughout the full workflow.
An OMS aids companies control the full order operation efficiently, from the instant a consumer submits an order to its effective fulfillment and possible return.
It streamlines inventory management by delivering up-to-date information on inventory availability and order history, allowing retailers to improve their order management system distribution practices and improve consumer satisfaction.
An effective OMS synchronizes with other operational systems like order management system oms online store platforms, warehouse management systems, accounting software, and shipping carriers to drive a integrated order fulfillment process oms from start to end.